Streamline Program Enrollment with Texture’s API

Managing energy programs and user enrollments just got easier with Texture’s seamless, automated enrollment platform. Reduce administrative costs by up to 75% while tripling successful enrollments. Whether you’re facilitating demand response initiatives, rebate programs, or custom energy offerings, Texture’s API eliminates bottlenecks, improves accuracy, and ensures a streamlined, transparent experience for both organizations and customers.

#The Enrollment Challenge

For energy companies, utilities, and OEMs, managing program enrollments has traditionally been fragmented, manual, and error-prone. Teams juggle spreadsheets, emails, and disconnected systems to track applications across multiple rebate, demand response, and incentive programs. Manual eligibility checks introduce errors and delays, while a lack of transparency frustrates customers and reduces participation rates.

#The Solution: Texture’s Unified Enrollment Platform

Texture transforms program management with a centralized, automated enrollment solution:

• Centralized Hub – Manage all enrollment programs (rebates, demand response, incentives) from a single platform.
• Flexible Implementation – Deploy no-code hosted forms for rapid enrollment or integrate directly via API.
• Automated Eligibility Checks – Smart validation ensures accurate verification, reducing compliance risks.
• Custom Enrollment Journeys – Tailor application workflows to each program’s unique requirements.
• Real-time Status Updates – Provide full visibility into enrollment progress for customers and internal teams.

#How It Works: API-Powered Program Enrollment

Texture’s Programs & Enrollment API simplifies every stage of the process—from program creation to eligibility validation and status tracking.

#1. Define Your Program & Create Instances

A Program is any offering that requires user enrollment. Common examples include:

• Demand response initiatives (e.g., California’s Demand Side Grid Support program)
• Battery or thermostat rebate programs from utilities and CCAs
• Custom energy programs designed by your organization

Create a Program Instance via API:

1POST /programs/{programSlug}/instances

Configuration options:

• Name, description, and branding
• Eligibility requirements and enrollment form fields
• Custom terms and conditions

#2. Enable User Enrollment

Users can enroll in two ways:

• Hosted Enrollment Forms – A Texture-branded form with automated data handling
• Direct API Calls – Collect user data in your UI and submit via:

1POST /programs/{programSlug}/enrollments

Required fields include customer information (name, email, address) and the Program Instance ID.

#3. Automate Eligibility Verification

Texture conducts both synchronous (instant) and asynchronous (delayed) eligibility checks:

• Synchronous Checks: Verify location, device compatibility, or account details instantly.
• Asynchronous Checks: Validate external information, such as utility account status.

Eligibility statuses include:

• candidate – Enrollment started but not yet validated
• eligible – Passed initial verification
• submitted – Formally submitted for review
• approved – Fully validated and accepted
• rejected – Does not meet program requirements
• unenrolled – Previously enrolled but later removed

#4. Monitor Enrollment Status

Retrieve enrollment status via API:

1GET /enrollments/{enrollmentId}

Or subscribe to webhook events for real-time updates:

• enrollment.submitted – User submits enrollment
• enrollment.approved – User passes all checks
• enrollment.rejected – User fails eligibility criteria

#Use Cases: Supporting VPPs, OEMs, Utilities, and DERMS

Texture’s enrollment solution is designed to serve a broad range of energy market participants:

• Virtual Power Plants (VPPs): Enable seamless onboarding of distributed energy resources (DERs) into grid services. Automate eligibility checks for battery storage, EV chargers, and demand response programs.
• Original Equipment Manufacturers (OEMs): Simplify customer participation in rebate and incentive programs for energy-efficient devices like smart thermostats, inverters, and batteries.
• Utilities & Energy Providers: Streamline enrollment for demand-side management programs, ensuring compliance and maximizing customer participation in grid support initiatives.
• Distributed Energy Resource Management Systems (DERMS): Support large-scale DER orchestration by automating enrollment and eligibility verification for grid-connected assets.

#Why Energy Companies Choose Texture

#Faster Time-to-Market

No need to build custom enrollment platforms—launch in days, not months.

#Improved Compliance & Accuracy

Automated eligibility verification eliminates errors and ensures adherence to program rules.

#Enhanced Customer Experience

A transparent, streamlined enrollment process leads to increased program participation.

#Scalability & Operational Efficiency

Manage multiple programs efficiently without additional IT overhead.

#Get Started with Texture Today

• Explore our API documentation for a deep dive into implementation.
• Configure your first Program Instance and simplify enrollment workflows.
• Contact our support team for expert guidance on integrating Texture.

With Texture’s API-powered enrollment solution, managing energy incentives has never been easier—or more impactful for your business.